Water utility services

Veolia's offer to partner cities:

•    Modern water services using technical knowledge can ensure reduced water loss through the introduction of the latest technologies available at all times, taking into account the central aspect of economy.
•    Reducing operating costs through efficient management.
•    Operation of quality customer service by providing ISO 9001 certified telephone customer service and specially trained staff.
•    Optimum exploitation of labor resources opportunities with the help of professional human resources management.

An additional advantage of the cooperation model offered by Veolia is that the mechanisms used during the cooperation (e.g. centralized procurement belonging to an integrated, large company structure, jointly managed technical activities, joint customer services) lead to increased work quality and lower operating costs, which lower end-user water prices in the long term, as well as make them more stable.